Plain-language answers to what we do and how it works. No jargon, no acronyms you have to decode. Most stores don't have a lead problem. They have a follow-up problem, and this is how we fix it.
The money a store loses after the lead comes in. Not the leads you can't get. The ones you already paid for that slip out through slow responses, follow-up that stops too early, missed calls, and old records nobody works. It's the umbrella for everything we recover.
Going back to the leads your CRM already holds and restarting the conversation. SMS first, email layered in, a voicemail as the pattern interrupt. A no-answer from four months ago isn't gone. It's usually a customer whose timing just slipped. This is our wedge, and you only pay when a deal closes.
A real first touch on a brand-new lead in seconds, day or night, instead of parking it in a queue until someone on the floor is free. Speed is the single biggest lever in the whole process, and it's the part traditional coverage keeps dropping after hours and on weekends.
How a recovered deal gets tied back to our work, cleanly, so there's never a fight about who earned it. We hand a lead back warm and your team closes it. The record shows the touch that woke it up. Here's exactly how we count a deal as yours.
These show up in store after store, whatever the brand on the sign. They're why the leads you already own are the most cost-efficient pipeline you have.
Run a 14-day reactivation the right way and roughly 30% of contacted leads respond. About 10% of those buy. That's 3 closed deals out of every 100 contacts, with no new ad spend. Put your own numbers in the calculator to see the size of your leak.
Any lead in your CRM that stopped getting worked before it closed. Most stores are sitting on thousands: no-answers, unsold quotes, internet inquiries that got two touches and went quiet.
No. We only re-engage leads that opted in to hear from your store, and every message honors STOP and HELP. No scraped lists, ever. Read our compliance approach.
No. We warm the leads nobody has time for and hand them back ready to talk. Your team closes them. We're here to make your team more efficient, not take their job.
Reactivation is performance-only: $500 per attributable closed deal, nothing up front. If you want the follow-up machinery running all the time, that's the Lead Management program at a flat monthly rate. Pricing is published here.